Terms & Conditions

Please read these Terms & Conditions carefully before buying Rank Bix Pro. They explain what you get when you buy a licence, how billing and refunds work, and what each of us is responsible for.

1. What These Terms Cover

These terms cover your use of rankbix.com and any Rank Bix Pro licence you buy from us. By buying a licence you agree to these terms and to our Privacy Policy.

The free Rank Bix SEO plugin is free software released under the GNU General Public License (GPL). Your use of the free plugin is governed by the GPL, not by these terms.

2. Your Licence

The Rank Bix Pro plugin code is released under the GPL. You may use, study, change and share that code under the terms of the GPL. What you buy from us is a licence key, which gives you access to Pro updates and priority support for the number of sites in your plan:

• The Personal plan covers 2 sites.
• The Business plan covers 10 sites.
• The Agency plan covers an unlimited number of sites.
• Your licence key, and the updates and support that come with it, are for you only. You may not share, resell or publish your licence key, or give others access to the updates or support it provides.
• Activating your licence key on more sites than your plan allows is a breach of these terms.

3. Yearly and Lifetime Licences

Each plan is available as a yearly licence or a lifetime licence.

• Yearly: renews automatically each year until you cancel. You can cancel at any time and your licence stays active until the end of the year you have paid for.
• Lifetime: one payment, with no renewal fees. Pro keeps working and receives updates for as long as we continue to maintain the product.

4. Prices and Plan Changes

Prices are shown in USD. Any tax due is shown at checkout before you pay.

• The price you pay at checkout covers your current billing period.
• Your renewal is charged at the price shown at checkout for your renewal.
• To upgrade or change your plan, email us and we will sort it out. We do not offer prorated charges or credits for plan changes.

5. Billing and Renewals

Yearly licences renew automatically unless you cancel before the renewal date.

• You will be charged on the anniversary of your purchase date.
• Please keep your payment details up to date.
• If a renewal payment fails or a yearly licence expires, Pro keeps working on your sites and no features are removed. Your licence stops receiving updates and priority support, and the plugin shows a reminder to enter an active licence key, until you renew.

6. Your Right to Cancel and Our Refund Policy

Pro is digital content and is available to download as soon as you buy it. By completing your purchase you ask us to supply it straight away, and you acknowledge that this means you lose the 14-day statutory right to cancel that normally applies to online purchases.

Our own guarantee still applies: we offer a 14-day money-back guarantee on all new Pro licence purchases. If you are not happy, contact us within 14 days of buying and we will give you a full refund, no questions asked.

• Refunds are not available after 14 days from the original purchase date.
• Refunds are not available on renewal charges.
• Refunds go back to your original payment method, usually within 5 to 10 business days.

7. Automatic Updates

Pro licences with an active key receive plugin updates through the Rank Bix licence server. We may change, improve or remove features in an update.

8. Support

Pro licence holders get priority support through our support form. We usually reply within 1 to 2 business days. We will always try to help, but we cannot guarantee that every issue can be fixed.

• Free plugin support is provided on the WordPress.org forum.
• Support does not cover custom development, conflicts caused by other plugins or themes, or problems caused by unusual server setups.

9. Acceptable Use

You agree not to use rankbix.com or our services to:

• Break any law or regulation.
• Share, resell or publish licence keys, or get around licence checks to receive updates or support you have not paid for.
• Damage, overload or interfere with our website, licence server or other services.
• Misrepresent who you are when contacting support.

10. Disclaimer

We work hard to make Rank Bix reliable, but we cannot promise it will be free of errors, work without interruption, or meet every need. We also cannot promise any particular search ranking or traffic result. Please keep backups of your site.

11. Limitation of Liability

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, or limits liability for death or personal injury caused by negligence, or for fraud.

Subject to that, we are not liable for losses that were not foreseeable, or for loss of business, profits or data. Our total liability to you will not be more than the amount you paid for your licence in the 12 months before the claim.

12. Termination

If you seriously breach these terms, for example by sharing your licence key, we may deactivate that licence key without a refund. You may cancel a yearly licence at any time; cancellation takes effect at the end of the current billing period.

13. Changes to These Terms

We may update these terms from time to time. We will post the new version on this page and change the date at the top. If we make a material change, we will tell customers by email before it takes effect. The terms that applied when you bought or last renewed your licence apply to that purchase.

14. Governing Law

These terms are governed by the law of England and Wales, and the courts of England and Wales will deal with any dispute. If you are a consumer living in Scotland or Northern Ireland, you may also bring a claim in your local courts.

15. Contact

If you have any questions about these Terms & Conditions, please contact us.